At Apex Technology Management we’re grieving for our many friends and community members who have lost homes and precious memories as a result of the Carr fire. Our hearts are with all of you who have experienced loss. There are so many people who lost important digital pictures, documents, or other electronic information. We want to help recover as much of your information as possible. We do not want to give any false hope, however, due to the very connected nature of our current electronic world, there are often ways to recover information that you may never have considered, and there may, in fact, be copies in the cloud of some items you were not aware of. Many devices automatically send pictures and data up to the Cloud (iCloud, Microsoft OneDrive, Amazon cloud, etc.). They might still be there for you to recover, and if you need help looking for them, we would like to help.
Also, keep in mind that even burnt and badly destroyed hard drives can sometimes be recovered. In general, the sooner you can find lost data, the greater the odds you can recover it.
Here are some places to look for your important photos and documents:
Keep in mind that it’s possible your computer or other devices may have synchronized some of your files to a cloud location without you even knowing it. We can’t stress enough that important pictures/files may be on sites you never thought of. For example, in checking for this article, I found hundreds of my old photos on Amazon Photo despite the fact that I don’t recall using Amazon photo (most likely uploaded by an old Amazon Fire tablet I had). It’s recommended that you go to each of these services and do the following:
Fire Damaged Drives & Devices Data Recovery Options
Even if your computers/drives/storage devices were destroyed by the fire and you have no other backup, it’s often possible to recover at least some data from them.
Specialized data recovery vendors like DriveSavers and On-Track with clean rooms and high tech equipment can sometimes recover data from even melted, fire and water damaged and badly burned computers.
Here is an excellent article to check out that discusses whether data can be recovered from fire-damaged electronic devices:
Time Is Of The Essence
With all of these recovery methods, time is of the essence to ensure the highest likelihood of success. Some cloud services automatically purge data after a certain period of time, and some email providers only keep your sent items for a given amount of time. Backups can be overwritten – particularly when it comes to drive recovery. And, damaged devices can continue to deteriorate as they are further exposed to the elements.
We realize all of this is pretty overwhelming, even for someone who is fairly technical. We are here to help. If you need assistance with this, or anything else, and you have lost your home or business in the Carr fire, one of our technicians will spend an hour with you at no charge (with proof of address in a devastated area).
We hope this article helps someone out. If you are able to locate files, pictures, or other data important to you with the help of this article, we would love to hear about it. Please call or email us to let us know so that we can celebrate with you! We are so sorry for your loss, and we are here to help in any way we can.
Phone: (530) 248-1000
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Common Email Providers:
Common Cloud Storage Locations:
Common Photo Printing Sites:
Social Media/Social Networking Websites:
Common Cloud Backup Services (Residential/Home):
Common ISP Backup Services:
Specialized Drive Recovery Labs:
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