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November 13th, 2014

Security_Nov10_CLast year saw a number of highly publicized security threats that many companies struggled to deal with. One of those was some nasty malware called Cryptolocker, which held your files for ransom. While this has now largely been dealt with, news is surfacing of a second version - called CryptoWall - that has begun to infect users.

What is Crypto malware?

Crypto malware is a type of trojan horse that when installed onto computers or devices, holds the data and system hostage. This is done by locking valuable or important files with a strong encryption. You then see a pop-up open informing you that you have a set amount of time to pay for a key which will unlock the encryption. If you don't pay before the deadline, your files are deleted.

When this malware surfaced last year, many users were understandably more than a little worried and took strong precautions to ensure they did not get infected. Despite these efforts, it really didn't go away until earlier this year, when security experts introduced a number of online portals that can un-encrypt files affected by Cryptolocker, essentially neutralizing the threat, until now that is. A recently updated version is threatening users once again.

Cryptolocker 2.0, aka. CryptoWall

Possibly because of efforts by security firms to neutralize the Cryptolocker threat, the various developers of the malware have come back with an improved version, CryptoWall and it is a threat that all businesses should be aware of.

With CryptoWall, the transmission and infection methods remain the same as they did with the first version: It is most commonly found in zipped folders and PDF files sent over email. Most emails with the malware are disguised as invoices, bills, complaints, and other business messages that we are likely to open.

The developers did however make some "improvements" to the malware that make it more difficult to deal with for most users. These changes include:

  • Unique IDs are used for payment: These are addresses used to verify that the payment is unique and from one person only. If the address is used by another user, payment will now be rejected. This is different from the first version where one person who paid could share the unlock code with other infected users.
  • CryptoWall can securely delete files: In the older version of this threat, files were deleted if the ransom wasn't paid, but they could be recovered easily. In the new version the encryption has increased security which ensures the file is deleted. This leaves you with either the option of paying the ransom or retrieving the file from a backup.
  • Payment servers can't be blocked: With CryptoLocker, when authorities and security experts found the addresses of the servers that accepted payments they were able to add these to blacklists, thus ensuring no traffic would come from, or go to, these servers again. Essentially, this made it impossible for the malware to actually work. Now, it has been found that the developers are using their own servers and gateways which essentially makes them much, much more difficult to find and ban.

How do I prevent my systems and devices from being infected?

Unlike other viruses and malware, CryptoWall doesn't go after passwords or account names, so the usual changing of your passwords won't really help. The best ways to prevent this from getting onto your systems is:
  • Don't open any suspicious attachments - Look at each and every email attachment that comes into your inbox. If you spot anything that looks odd, such as say a spelling mistake in the name, or a long string of characters together, then it is best to avoid opening it.
  • Don't open emails from unknown sources - Be extra careful about emails from unknown sources, especially ones that say they provide business oriented information e.g., bank statements from banks you don't have an account with or bills from a utilities company you don't use. Chances are high that they contain some form of malware.
Should your files be attacked and encrypted by this malware, then the first thing you should do is to contact us. We can work with you to help find a solution that will not end up in you having to pay the ransom to recover your files.

If you are looking to learn more about CryptoWall malware and how to boost your security and protect your data and systems, then we could you your first line of tech defence.

Published with permission from TechAdvisory.org. Source.

Topic Security
November 12th, 2014

Productivity_Nov10_CAs a business owner or manager, you likely send out a large number of emails each day. A certain percentage of your emails are probably sent to other colleagues, with the idea that they then create a message to send to a third party on your behalf. One way to ensure that the message gets through, while avoiding too much back and forth communication between you and your colleague, is to pre-draft the email.

What exactly is a pre-draft?

The idea behind pre-drafting an email message is that it helps to reduce the amount of back and forth between two parties when one of the parties is contacting a third party. If you have ever had an employee draft a message that came from you then you are likely well aware of the number of emails that can go back and forth before the email actually goes out.

Essentially a pre-draft is a message included in the original message that is to be sent along to a third party. When you include a draft message, the person who will be sending the message can then just cut and paste the content, personalize it, maybe tweak a sentence here or there, and then send it along.

How do I create one?

If you are currently working on an email message that will be sent by another employee on your behalf, try to come up with the outline and basic message yourself. It's best to clearly mark this message in the original email by using a flag like: "Message to send", and changing the actual message to another font or color.

Because most of these messages will be personalized, include placeholder text where your staff member can personalize the message. For example, To . This not only makes it easier to spot areas that need to be personalized, it also means messages can be sent out quickly and easily.

When is this useful?

To be honest, pre-drafting won't work for every type of email you send. But, there are some situations when this comes in handy, including:
  • When you are asked to provide a testimonial on a service. You can write a basic testimonial with areas for customization.
  • When you need to send follow up emails connected to a recently sent email campaign or message. You can draft a basic follow up message that can then be customized as your employees see fit.
  • When you want to post something on numerous social media sites. You can simply write the post once, then provide spots to customize based on the network.
  • Introductions and references. If you have been asked to provide a reference or an introduction, then draft a standard message which can then be changed as needed.
If you mark these emails as a pre-draft, or place them in a pre-draft folder, they can then be quickly found and modified in the future.

Looking to learn more about increasing productivity in your business? Contact us today to see how our systems can help.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
November 12th, 2014

BusinessValue_Nov10_CBusinesses in different industries often have unique needs when it comes to the technical systems they integrate. One system however is universal in that every business needs it: The phone system. If your business is looking for a new communications set-up you will quickly find a wealth of options out there. Here are tips you can follow to make sure that you get the best system for your business.

1. Know the types of systems out there

Phone systems, as with many other types of technology, have evolved and changed drastically from the traditional phones that we are all familiar with. As a result, it pays to be aware of the four main types of phone systems available for small to medium businesses:
  • Key systems - These systems are commonly found in many older small businesses as they were designed for up to 40 users. Typically, a Key system offers businesses basic features like hold, line switching, line management, etc.
  • PBX - Private Branch Exchange, is private phone networking technology that enables businesses to manage up to hundreds of phone lines and numbers. PBX is usually employed by larger businesses who need multiple phone lines and the ability to network offices together.
  • Hosted PBX - These are PBX systems that are managed and hosted by a provider. The system itself is usually housed offsite, which means less up-front investment for the company.
  • Centrex - These are specific business features and packages developed for your business by a major telecommunications provider which are usually added onto your monthly phone bill.
Generally speaking, these four types of phone systems are available in two ways:
  1. Analog - Traditional landline phone systems offered by phone companies, commonly referred to as PSTN (Public Switched Telephone Network). Analog is familiar to many business owners as it uses existing lines strung by telephone companies.
  2. Digital - Newer phone systems that use network connections to transmit voice communication. The most common of these systems is VoIP (Voice over Internet Protocol).
While there are four main systems, the increasingly popular adoption of digital systems like VoIP has led to Key and PBX systems essentially merging together into one platform. Some providers however do offer scaled down versions of PBX over network connections that they refer to as Key systems.

2. Consider these four questions

As you are looking for a new system? If so, it might be a good idea to ask yourself the following questions:
  1. How many lines and phones will I need? This will likely be one of the first questions a vendor will ask when you start looking for a new system. Take some time to think how many phone lines you will need. For example, will you need one for every employee? Or will a line for every major office or department be enough? You will quickly find that some teams won't need lines at all, while others will need one for every person.
  2. How much do I want to manage this system? If you want to have complete control over every line, the supporting systems, and the hardware itself, then going for a hosted solution may not be the best of ideas. On the other hand, if you are looking for a solution that is simple to manage for you, then hosted or managed solutions might be the answer.
  3. How fast will my business grow? If you are expanding quickly, then you will need a system that can develop with you. Many landline systems require technicians to install new lines which can take time, so businesses that are growing quickly may benefit more from digital systems.
  4. What other equipment will I be using? This is important to know before you talk to vendors because some systems may not work well with existing technology, or other systems you may be using. If you make a list, vendors can then help you quickly find a system that is compatible with your other equipment.

3. Ask your users what features they need

Before looking for a new phone system, you should ask the people who will be using the system what features they need in order to do their jobs to the best of their ability. Some teams may need wireless devices in order to better talk to customers, while others might find video conferencing worthwhile; others still may need a more unified communications platform, including text and instant messages.

The key here is to develop a list of features that your business will need before looking for a new phone system. This will make it easier to find one that fits your needs.

4. Work with your IT partner

We can work with you to help you find the best solution for your business; be it managed, digital, or analogue. If you are looking for a new phone system, contact us today to learn more about our solutions and how we can help.
Published with permission from TechAdvisory.org. Source.

November 6th, 2014

BusinessValue_Nov03_CAny business owner knows that technology is constantly evolving. It really feels as if a new system or device is being introduced on a daily basis. This fast-paced development has subsequently forced IT teams to also move quickly to keep up. IT can now be divided into three main areas, all of which businesses should be investing in.

1. Commodity-oriented IT

IT is made up of systems that support day-to-day operations, so it is essential that you invest in this area because it is what supports your core business practices. Without proper investment, your employees may not be able to carry out their tasks adequately. Commodity IT is essential but it does not bring increased value to your company. Sure, implementing a new email system could save money but it does not directly lead to increased profits.

One of the best ways businesses can get the most out of commodity IT is to first identify which systems the business relies on. From here, you can look to see if improvements can be made that will reduce overall expenses and increase productivity. Regardless of what you do with commodity IT, all changes and improvements should be operations-oriented; making jobs easier.

2. Business value focused IT

Business value IT involves any system that supports key operations and processes that drive overall business value. Essentially, these systems are not only essential, but they allow businesses and customers to do what they need to do. A good example of business value IT for companies with online stores is the technology that supports the store. Without it, customers would not be able to make purchases from the company.

With this form of IT you want to invest in systems that increase the value you offer customers and employees, while increasing your bottom line.

3. New opportunity IT

New technology and systems can help give your business a competitive advantage when properly integrated, while increasing overall business value. A good example of this is leveraging a new social media platform to help gain customer insights, or implementing technology that allows your business to capture and analyze data quickly and easily.

Companies able to incorporate new technology will often find that they have somewhat of a first mover advantage, and if leveraged correctly you could see increased profits and customer retention.

Get a good IT strategy

The vast majority of companies choose to focus a large percentage of their IT budgets on commodity IT. What this results in is a focus on simply maintaining existing IT systems, without actually investing in new systems. Ideally, you want to minimize your technology upkeep expenses, and invest more in discovering new technology and systems.

How do you do this? That's where a company like us comes in. As your IT partner, we can help ensure that your systems are managed effectively, costs are minimized, and we can even go so far as to help you find and implement new systems. Contact us today to see how our solutions can help maximize your IT investments.

Published with permission from TechAdvisory.org. Source.

November 6th, 2014

BI_Nov03_CBusinesses who are looking to increase or encourage customer and employee interaction, while simultaneously boosting the quality and amount of data collected, have a number of options at their disposal. One of the increasingly popular choices is called gamification. Here is a quick overview of the process and how some small businesses have implemented it.

What is gamification?

It's human nature to be competitive, and many of us exercise this nature by playing games. Be it team sports, board games, video games, or even office-related games, many of us partake in some form of game on a regular basis. Gamification is the incorporation of game elements, such as points, rules of play, competition, etc. into business-related processes.

By implementing game elements into areas like marketing or training, you can drive engagement, while also collecting better data, primarily because most people will be more willing to provide relevant information when they are invested in a game.

When it comes to implementing these elements into business processes, many companies tend to focus on either customer gamification or employee gamification.

Customer gamification

The vast majority of customer-oriented gamification relates to rewards programs and repeat customers. Small to medium businesses who have successfully implemented these elements usually do so via social media and mobile apps. Repeat customers gain points for each purchase and when they reach a certain level receive a freebie perhaps or a rebate. This in turn drives the need to keep purchasing and to "win".

Many businesses have been successful in implementing this game characteristic into social media, where people who interact gain levels and therefore access to such benefits as discounts. Businesses implementing customer-oriented gamification often see both increased engagement and better data flowing into the organization. In fact, many businesses have found that the data implemented through these elements has been useful in decision-making and overall business intelligence efforts.

Employee gamification

Employee-based gamification is usually employed by businesses to encourage teams and individuals to work together towards a common goal. For example: Implementing a point or badge-based sales system where at certain sales levels badges are awarded, which can then be used for a reward, has proven to be incredibly successful for many sales-oriented companies. Publicly announced results and recognized rewards can also be a great employee motivator.

As with customer gamification, employee gamification can be a great source of data. For example, by tracking where employees are, and their results, you can quickly see weak spots or places where help may be needed. Essentially, more data means the ability to make better decisions.

Should my company implement gamification?

While this may sound like an exciting, and useful tactic to implement in your business, it's not for everyone and it won't fit well with all activities. What you should do is to look at whether the objectives and goals of the program you wish to implement can also be paired with gamification.

If you find that gamification, or elements of it, won't benefit your business program, then it's best not to implement it for the sake of it.

How to implement gamification

There are a wide number of mobile apps developed around gamification, along with social elements and ideas. What we suggest is talking to us to see how we can help first. We can work with you to find solutions and ways to implement your solutions. Contact us today to start the game of business success.
Published with permission from TechAdvisory.org. Source.

October 31st, 2014

Security_Oct27_CAny business with Internet-based systems should be taking the appropriate steps to ensure that their activities and information are secure from the ever-expanding number of online threats. This can be tough, especially for businesses who operate almost exclusively online. To help, here are five tips that can help keep your online activities safe from attacks.

1. Use two-factor authentication whenever possible

Two-factor authentication, or two-step authentication as it is also known, is the idea of using two pieces of information to log into accounts: Your usual password and a code that is usually sent to a mobile device or generated by a code generator.

By utilizing this safety feature, you can further increase the security of your accounts, largely because the chances of someone getting their hands on both the generated code and your password are slim.

Some sites don't use a code and instead ask a question that needs to be answered every time you log in. If this is the case, make the question something that is difficult for a hacker to guess. For example, use your address from 10 years ago instead of your current address.

2. Audit who has access to what data

Between all of your online accounts and social media profiles you will likely be surprised at just how much information about you can be found online. There are a multitude of scare stories online, where someone has had their accounts hacked and identity stolen, largely because they had left pertinent information online without even thinking about it.

It is a good idea to audit what information you have online. This includes looking at the contact and personal information you have on social media profiles, account information, etc. Ideally, if it is not necessary information, then it shouldn't be shared. As for social media profiles, make sure only the absolute basic personal information is online and limit who can see this information.

3. Watch what is posted on social media

Because of the nature of social media, we often feel the need to share our whole lives online. This can often lead to oversharing, and even sometimes oversharing of personal information. There are stories online of thieves monitoring social media for businesses posting about how they are going to be closed for a holiday, with all staff gone. Once a thief finds this information, they then break into the business without worrying about people being there.

If you are going to share information online, be sure to limit the potentially sensitive information that you post, especially if the content is shared with the public.

4. Change your passwords regularly

It seems like almost every week news breaks of a password or account information breach. What this translates to is the fact that your accounts are always facing a potential risk. Therefore, you should make it a habit to change your passwords on a regular basis.

Most experts recommend at least once every three months, but if there is a breach where your account information may have been leaked then naturally change your passwords straightaway.

To ensure maximum security, you should use a different password for each account, and keep these as separate as possible.

5. Work with an IT partner who can offer enhanced Internet security

Ensuring that your business is secure online can be an on-going battle that you will likely not win easily. One of the best steps to take is to work with an IT partner like us. We offer a variety of Internet security solutions that can help stop malware intrusions before they infect your systems, block access to potentially harmful sites, and even scan Internet-based email solutions. In other words, we can help improve your overall online security.

If you are looking to learn more about how we can help your business be secure online, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Security
October 29th, 2014

BCP_Oct27_CBusinesses of all sizes should take the time to implement business continuity plans if they want their business to survive a potential disaster. In order to do this, you need technology to support your plans. Even businesses with plans in place need to replace their technology eventually. The issue is how you know when to do this. To help, here are five tips that can signify when new technology is needed.

1. New technology and systems offer increased resilience

When it comes to continuity and the systems supporting it, businesses need to ensure that they are resilient. This means implementing hardened systems that will remain working in adverse environments; systems like UPS (uninterruptible power supplies), etc., so that should a disaster occur services will still be available.

Beyond this, it is a good idea to implement systems that can be switched from one location to another quickly and easily. A good example of this is implementing cloud storage and backup which can be recovered to other systems with minimal fuss.

Technology that increases the resilience of your systems and continuity plans is worth implementing.

2. Enhanced data protection and availability

During and after a disaster, it is vital that businesses have access to their data. If your data is not protected in an efficient manner, or easily accessible once it has been backed up, you could see a decrease in business effectiveness and delays in fully recovering.

Technology or systems that enhance data protection and availability over your existing systems are worth including in an upgrade, so that you can benefit from data being available when you need it most.

3. Systems offering increased communication

Communication during and after a disaster is crucially important if your business is to survive and recover full operations. When a company faces disaster, communication networks need to be strong and available at any time. So, if you can find systems that enhance the ease and effectiveness of your communications then these could be worthwhile upgrading to.

4. New technology is available to simplify plan development and auditing

If you have developed a continuity plan in the past, you know that it can be a time consuming task. While essential, many business owners do not have the necessary time to commit to this. This is where systems and technology can help.

A system that makes the auditing and development of plans easier may be worth including in an update.

5. Technology that decreases costs

With businesses operating on narrower margins, many business owners want systems to keep costs low or at the very least ensure costs don't rise. If the systems you are looking at have been proven to reduce operating costs, then it may be a good idea to consider them.

It is important however to not integrate technology simply to save money. You should aim for solutions that are affordable, but that will also offer these worthwhile benefits and more.

We recommend talking to us to find out how we can help you find the services and technology your business needs to ensure your business continuity is not only working but will also deliver when you need it.

Published with permission from TechAdvisory.org. Source.

October 22nd, 2014

Windows_Oct20_CSince the release of Windows 8, Microsoft has noted that they will be releasing an update to Windows nearly every year. This year, in late September, the company announced the next version of Windows - Windows 10. When it is released users will benefit from a number of useful features being introduced. Here is a quick overview of some of the more interesting ones we know about so far.

Why Windows 10?

When first announced, many eyebrows were raised regarding Windows 9 being skipped. In the tech world, missing out a number with a sequence is not the norm, yet Microsoft stated that they believe that the next version of Windows will be such a drastic improvement over Windows 8 that calling it Windows 9 would not do it justice. From what we can see of the new system, there really are some drastic improvements, including:

One operating system (OS), many systems

When Windows 8 was released, a slightly modified version of the OS was also released for mobile devices. While this was good news, especially for mobile users, the systems were still largely separate, with different apps, app stores, and more.

With Windows 10, Microsoft has noted that the OS has been designed to run across all systems. This means that different devices will likely have slightly different interaction experiences but the underlying system will be the same. For example, there will be one way to write programs for all devices, one app store, and updates will be applied to all versions of the same app, on all devices, at the same time.

A new, yet familiar, Start menu

Windows 8 was a drastic departure from the familiar Windows desktop layout. For the most part, it was despised by business users, who instead have largely bypassed this layout for the traditional Desktop mode. Windows 8.1 allowed users to boot directly into the Desktop, but one large feature has been lacking: a Start menu.

Windows 10 welcomes it back! As with older versions of Windows, the Start menu will be at the bottom-left of the screen, and pressing it will bring up the familiar menu of programs and options. Only now, the old Tile-based layout has also been merged into this section. Think of the traditional Start menu bar, but with a mini-tile based section to the right that will be customizable.

Everything opens in a window

If you've ever downloaded an app from the Windows App store, you likely have noticed that they automatically run in fullscreen mode. With Windows 10, any Windows Store apps will open in window-format, similar to any desktop app.

When apps open you will see the familiar taskbar, along with the maximize, minimize and close buttons. This will make it much easier to work in multiple programs at the same time.

Multiple Desktops

Microsoft Virtual Desktops is a feature that will allow users to create different desktops for different purposes and switch between them quickly and easily. While you will only need to install Windows 10 once, you can have a different desktop setup for say home, personal, and business use all under one user.

Each desktop can display different icons and layouts, but all desktops will have access to the programs installed for that user. Essentially, this will make it easier for business users who also use their devices for personal use or those who need to switch roles at work.

An enhanced File Explorer

File Explorer has been a part of Windows for a while now, and its main function is that it helps you to find your files and folders. In Windows 10, this feature will be upgraded to now search for not only your files and folders, but also to scan the Internet as well. You will also be able to quickly see recent and most popular files and folders, meaning you'll be more likely to be able to find what you are looking for in less time.

When will it be available?

Microsoft has already released what they call a Technical Preview of Windows 10. Anyone can sign up to download Windows 10 and install it on their computers. We would advise against this however, as this version is incomplete and there will be bugs and compatibility issues.

The company has noted that this current version is really for tech experts to install on secondary computers and test, so business users will have to wait! At the time of this article there has been no actual release date set for Windows 10, but you can probably expect it sometime in early 2015. Microsoft has also been quiet about the price, but rumors are circulating that it will either be free or affordable for users to upgrade to if they already have an older version of Windows installed.

Get ahead of the curve and find out what benefits Windows 10 can bring to your business, by dropping us a line first.

Published with permission from TechAdvisory.org. Source.

October 22nd, 2014

SocialMedia_Oct20_CSocial media, for many companies, has become an integral part of their overall marketing strategy. In order to be successful with your social marketing initiatives, you need to develop content that users will share. This is easier said than done though, especially when it comes to selecting the type of content to develop. Here are five types of popular content that should be shared.

1. Selfies

The 2013 "word of the year", according to the Oxford English Dictionary, has become so popular it's no mean feat to avoid it these days. Truth be told, the selfie is popular for a reason: It is a quick way to get people to engage with your content.

The key here is to know when to take a selfie for your social media sites. What you want are selfies that make your company look more human, for example a group lunch meeting or after-work game night that shows people having fun. When done in the right way, selfie posts can increase interaction. Just be sure to limit the number you post, as too many could lead to you being perceived as being too focused on your company and not your customers.

2. Inside looks

When we find a product or service we like, we are often curious to learn more about it. This includes learning more about the company that makes the products or services and how it operates.

If you have a growing fan base, why not create content that provides customers with an inside look at some aspect of your business. Take pictures of your office, videos about how your products are made, or perhaps write content about how certain services are created and delivered. Basically, try to come up with content that gives people an inside view of the company.

The reason this type of content works is because it often gives customers a deeper understanding about a business, and creates a closer connection to the products and services. If you can increase overall attachment, you can increase the chances that customers will interact with content, stay loyal to your brand, and even share information about your company or recommend you.

3. Quotes

Famous quotes can be a great way to get a message across in a strong way. If for example you are hosting a Thanksgiving party, or Halloween party, adding a themed quote to your post could be a great way to encourage social media users to interact with it.

Also, if you can find quotes that are relevant to your industry, you could post these whilst asking for opinions or to further a point you're trying to make.

4. Fill in the blanks

While this may sound a little simple, posts that ask your audience to fill in a blank can be a great way to drive engagement while giving your customers a chance to tell their own story. For example, if you are a bakery who produces well-known donuts, asking a question like: "The first time I had this donut was _." could be a good way to inspire customers to interact with you.

5. Videos

One of the more drastic changes many social media sites like Facebook have implemented in the past couple of years is a feature that automatically plays a video when someone pauses on it while scrolling. While not fully welcomed by all users, this move has actually led to the number of video views increasing by as much as two times.

While creating a video because everyone else is, is a bad idea, if you have content that you know can be turned into a useful video e.g., a how-to video, then this could be a great way to reach your target market in an interesting way.

If you are looking to learn more about how you can leverage social media in your business, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
October 16th, 2014

Productivity_Oct16_CEmail is an essential tool for a business's productivity. While there are a wide variety of email programs out there, almost all of them rely on one of two major protocols: POP or IMAP. As a business owner, it would be a good idea to know what these protocols are and which of the two is better for your business.

Difference between POP and IMAP

POP, or Post Office Protocol, was first developed in early 1984 and is currently in its third version (POP3). POP works by allowing users to retrieve email and download it onto their computer. Because this protocol was developed before constant Internet connections, it is meant to allow users to interact with their email on their computer and then connect to the server to send it.

What this means is that usually, you connect to the server and download all of your messages onto your computer and then disconnect from the server with all messages being deleted from the server. When you connect to the server again, the messages are uploaded from your computer to the server which then sends the messages to the recipients.

IMAP, or Internet Message Access Protocol, is a newer protocol that was designed for faster and constant Internet connections. Essentially, the email messages live on the server and the user downloads copies to their computer. When the copy is sent, it is uploaded to the server which then overwrites the message and sends it to the recipient.

Which protocol should my company be using?

While most email servers will support POP, many experts agree that it is best if companies use newer email protocols. The reasons for this are:
  • POP is largely outdated. As stated above, this protocol was first introduced in the '80s. The current, and most popular, version was introduced in 1989.
  • POP can be less secure. By default, older protocols can transmit password and login data unencrypted, which means anyone with access to your network and tools could gain access to the data.
  • POP can't support multiple devices. Due to the way POP works, only the currently connected client can see email messages. If you are on your mobile device, but logged into your email client at work, you won't get messages on your device.
  • POP lacks important business features. Most of us rely on calendars, address books, and task lists that are integrated into most email clients. With POP, these are most likely third-party solutions that live on local machines. This makes it difficult to access this information from other locations.
There are some really great newer email systems out there, including servers that run IMAP protocols, and even Web-based email solutions that pretty much negate the need for email servers in the office. If you are currently using POP, it may be worthwhile to contact us to see how we can help upgrade your email solution.
Published with permission from TechAdvisory.org. Source.

Topic Productivity